Appointment Booking
Helping you manage your booking service!
If your business runs on appointments, we are the people who can help.
Our service not only frees you from handling routine calls but can actively improve your client’s perception of your customer service.
We have a wide and varied client base of many professionals such as:
Health /Medical practices- Business advisors
- Financial services
- Driving instructors
- Event managers
- and many more!
All of the above rely on us to look after their virtual receptionist and telephone answering needs – and we’d love an opportunity to look after yours too!
Our simple and effective receptionist services
Letting us take the strain of your appointment booking couldn’t be simpler:
- You give us all the information about how you run your business
- We answer your calls for you, give your clients the information they need and then make the booking for you.
Appointments are made directly to your online diary, which you retain full control of. The diary can be set up to operate for exactly the hours you work and should you need to cancel a booking we are happy to do this for you, then confirm it has been done.
Any time, any place, anywhere!
You can access your diary any time and anywhere through the online facilities.
Consequently it becomes easy to check your bookings if you are at home, at work, on the move (if using a modern business mobile or smartphone) – even on holiday if you want to!
Instant Booking means NO overlap and NO double booking.
Our dedicated receptionists can also reschedule existing appointments and send text reminders to your clients. We keep you fully informed and will let you know in the event that clients have cancelled or moved appointments.
Moving ahead with new technology!
Many businesses are starting to accept text messaging & emails as a way to book appointments – This is a service that we can now provide for you too.
Booking by Text: Your clients text a dedicated number with a key word and any message and we do the rest – Texts are actioned within just 2 working hours.
Email appointment service: Emails from clients can be directed through your own website, direct to us or to a dedicated address – again using your keyword. Your clients receive a response within 2 working hours to confirm their appointment
Fax-2-Email: A terrific time saver! Have all your faxes quickly & conveniently converted into emails! We can allocate a telephone number which receives Faxes, converts these to email and sends it directly to your email address
Contact us today and let Real Time Reception take away the stress of your diary and appointment booking.
